Quality Coordinator | Warehouse | Import | FMCG

Quality Assurance & Control (Manufacturing, Transport & Logistics)

About Our Client
Our client is national distributor of food based in Altona, VIC. As a result of their significant growth and expansion they are currently recruiting a Quality Coordinator to join their incredible team.

About the Role
Reporting to the Quality Manager your responsibilities include

• Maintain, review and verify site compliance of Quality Management Systems (HACCP, GMP, WSEP, SPOTLESS), inspections and processes regulated by DAFF (BIOSECURITY, FICA) to operational procedures in accordance with legal, regulatory & statutory requirements
• Identify, organise and prioritise tasks to ensure site compliance to QMS (HACCP, GMP, WSEP, SPOTLESS) other legislative & external requirements
• Ensure individual KPIs are consistently met
• Work with colleagues to ensure completion of all work required in timely manner and report accordingly
• Manage site QMS (HACCP, GMP, WSEP, SPOTLESS) procedures, documents, record keeping, filling and electronic data are maintained to standards
• Conduct site internal quality and GMP audits are completed to standards
• Prepare and lead external site audits for compliance of Quality Management Systems (HACCP, WSEP, SPOTLESS, etc)
• Support, train and drive continuous improvement methodology, 5S
• Provide support to the Approved Supplier Program, to ensure supplier standards and certification audits such as GFSI, HACCP, etc are maintained and completed effectively
• Assist in liaising with overseas and local suppliers for all quality related queries, manufacturer’s product specifications, claims & credits, product religious attribution certificates
• Manage the site containers temperature data logger process
• Assist with investigation of supplier non-conformances on site (e.g. mould, labelling, damages, etc.), registering and reporting accordingly
• Ensure strong customer relationships are maintained
• Assist with site customer complaints and associated tasks such as investigation and reporting as per procedure in liaison with stakeholders and perform quality checks
• Assist with the label review program for the business in line with FSANZ labelling standards, including other fair & food regulations ensuring compliance with legal, regulatory & statutory requirements in the country and importation of goods
• Complete customer private label sensory assessment reports and maintain retention samples process
• Perform inspection of physical stock and label review for new SKUs on arrival when applicable
• Prepare samples and submission forms for microbiological and chemical testing as per FICA (Food Import Compliance Agreement) schedule, coordinating laboratory samples deliveries and recording of used/cut samples stock for re-sale or destruction
• Perform FICA label review as per schedule and maintain record keeping, filling inclusive of electronic data to standards
• Support Manager and all site-based teams directly involved with FICA and maintained them aligned
• Assist with FICA and BIOSECURITY site inspections and audits following legislative standards and ensuring records management is maintained to standard inclusive of electronic data
• Delivery of site staff training bi-annually and when required in compliance with the requirements for QMS (HACCP, GMP, WSEP, SPOTLESS), FSANZ, FICA, BIOSECURITY, monitoring records, etc
• Assist with updating and maintaining system parameters such as master data, product specifications, barcodes and QA aspects inclusive of providing product specifications, product religious attributions certificates to customers, Sales Representatives and stakeholders
• Develop, maintain and communicate a reporting framework
• Provide support to warehouse staff and stakeholders on quality and troubleshooting operational issues when required inclusive of working with key stakeholders to document, establish procedures, standards & systems, create SOPs to ensure best practice
• Assist with QA admin, projects, new product development, food safety culture, others when required
• Drive a continuous improvement culture
• Ensure area and surroundings are in a clean, tidy state and professionally presented at all times
• Assist to ensure that employee Health & Safety responsibilities are met by complying with the Company WH&S policies and procedures. As well as demonstrating a level of compliance with relevant legislation.
• Performs other duties as required                        

Skills Required

• Tertiary qualification in relevant field
• Experience / exposure in HACCP, BRC, WQA, Fsanz
• Ability to work independently and drive quality procedures and policies
• Demonstrate confident, clear communications
• Strong analytical skills with a focus on providing value add solutions

On Offer
This is a permanent opportunity to work in a fast paced environment. Offer is an excellent salary package and on site parking. For any further questions please feel free to call Sushil Patil on 0434 252 860.